Warranty Info

WARRANTY REGISTRATION CARD


Maintainer's Standard Warranty policy is listed below the registration form.

Register your new Maintainer purchase using the form below.

 

Maintainer Standard Warranty Documentation

 (Includes the Warranty Claim Procedure)

DOWNLOAD WARRANTY - (pdf format)


 

MAINTAINER (5-3-1) LIMITED WARRANTY

 FIVE (5) YEAR:         

  • MAINTAINER CRANES STRUCTURE
  • MAINTAINER BODY SUB-STRUCTURES
  • RUST THROUGH ON MAINTAINER SERVICE BODIES

THREE (3) YEAR:

  • MAINTAINER MANUFACTURED COMPONENTS
  • MAINTAINER MANUFACTURED REPLACEMENT COMPONENTS
  • PAINT COVERAGE ON MAINTAINER MANUFACTURED ITEMS

 ONE (1) YEAR:

  • LABOR ON MAINTAINER WORKMANSHIP
  • PURCHASED COMPONENTS SUPPLIED & INSTALLED BY MAINTAINER

LIMITED WARRANTY COVERAGE:  The new products manufactured by Maintainer Corporation of Iowa, Inc. (hereinafter “Maintainer”), are warranted to be free from defects in material and workmanship under normal use, application and maintenance in accordance with Maintainers recommendations, instructions and specifications. The Warranty begins on date of in service as documented by return of the Warranty Registration card and continues for the time identified above. Note: the Warranty Registration card must be filled out and returned to Maintainer within 30 days after purchase. Maintainer’s obligation under this warranty is limited to the repair or replacement (at its option) of warranted parts that are determined by Maintainer, after review and inspection, to be defective, which are returned to Maintainer freight prepaid within 30 days of receipt of shipping instructions.  (Failure must be reported within thirty (30) days of failure occurrence to qualify). 

CONSEQUENTIAL DAMAGES:  In no event will Maintainer be liable for business interruptions, loss of sales and/or profits, cost of delays or for any other special, indirect, contingent, incidental or consequential losses, costs or damages or legal fees. 

CHANGES IN DESIGN: Maintainer reserves the right to make changes in the design or to make improvements to its products without obligation upon itself to install the same upon products already manufactured. 

WARRANTY DOES NOT INCLUDE OR COVER THE: Chassis (whether supplied by Maintainer or Customer) on which the body and/or crane is mounted or any modifications or accessories added by purchaser.  Rust through warranty does not apply:  1) where products were used to carry corrosive materials where such materials result in rust through conditions; 2) products are purchased after priming only; 3) product is used outside United States or Canada; 4) product is used in excessive heat. 

IMPLIED WARRANTY EXCLUDED: This is the only authorized Maintainer warranty and is in lieu of all other expressed or implied warranties or representations, including any implied warranties of merchantability or fitness for a particular purpose or of any other obligations on the part of Maintainer.  There are no other warranties given by Maintainer other than those set forth in this Limited Warranty.


WORK ORDER NO.  _____________  SERIAL NUMBER  _________________________

LABOR CHARGE:  Maintainer will warrant labor charges on warranty failures for a period of (1) year from date of in service as documented by return of the Warranty Registration card.  All warranty labor charges must be pre-authorized for the time allowed at the Maintainer pre-authorized hourly rate charge. 

WARRANTY CLAIMS:  Warranty claims must be submitted and shall be processed in accordance with Maintainer’s warranty claims procedure, as established from time to time.  Contact Maintainer for details. 

FREIGHT:  Maintainer will pay the regular freight charge on all warranty parts sent to the dealer or end user.  The dealer/end user is responsible for payment of any additional special freight charges.

WARRANTY VOIDED:  This warranty will be null and void if the product is not maintained in accordance with Maintainer’s recommended maintenance procedures.  The warranty will be voided if the product is modified or altered in any way without the prior written approval of Maintainer or if abused, neglected, repaired, and not used for its intended purposes.

PURCHASER’S RESPONSIBILITY:  The purchaser is responsible for the cost of normal maintenance and replacement of expendable items, such as filters, belts, lubricants, and normal wear items.

PURCHASED COMPONENTS:  Maintainer will warrant purchased components supplied & installed by Maintainer for a period of (1) year from date of in service as documented by return of the Warranty Registration card. Maintainer’s obligation under this warranty is limited to the repair or replacement (at its option) of warranted parts that are determined by Maintainer, after review and inspection, to be defective, which are returned to Maintainer freight prepaid within 30 days of receipt of shipping instructions.  (Failure must be reported within thirty (30) days of failure occurrence to qualify). These components may be returned to the Vendor for evaluation. Maintainer will determine its disposition in a timely manner as the Vendor completes their evaluation.

NO ASSIGNMENT:  This Limited Warranty is granted to the first owner/user of record and may not be assigned. 

NO SET OFF:  No deduction may be made for the value of a warranty claim from outstanding balances due and payable to Maintainer.

LENGTH OF LIMITED WARRANTY:

Five (5) year:

  1. Maintainer crane structure from the date the unit is put into service as documented on the Warranty Registration card. The structural items are exclusively specified as the crane base plate, crane tower (mast) and crane booms sections.
  2. Maintainer body sub-structure from the date the unit is put into service as documented on the Warranty Registration card. The structural items are exclusively specified as the cross members and main sills.
  3. Rust through on Maintainer service bodies from the date the unit is put into service as documented on the Warranty Registration card. This applies to body panels, doors and wheel wells. Rust through damage as a result of surface and /or paint damage, product neglect or abuse or structural modification is not covered under this warranty.

Three (3) year:

  1. Maintainer manufactured components from the date the unit is put into service as documented on the Warranty Registration card.
  2. Maintainer manufactured replacement components from the date of invoice.
  3. Paint coverage on Maintainer manufactured items from the date the unit is put into service as documented on the Warranty Registration card. This applies to coverage on structural components such as crane bases, tower, booms, truck body door and body panels to be free from defects such as corrosion, blisters, unreasonable color or gloss loss, or delaminating determined to result form paint film failure. Damage such as chips, scratches, corrosion due to dirt build-up that occurs through usage of the product is not covered under this warranty. Rust bleed out from inaccessible structural features as a result of prolonged moisture exposure does not constitute a failure in paint coverage or adhesion and is not covered under this warranty. Protective spray coverings are not covered by this warranty.

One (1) year:

  1. Labor on Maintainer workmanship from the date the unit is put into service as documented on the Warranty Registration card.
  2. Purchased components supplied and installed by Maintainer from the date the unit is put into service as documented on the Warranty Registration card.